Privacy Policy

Effective Date: 16 July 2025

At It’s Now Time Acoustics, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase through our Shopify store.

1. What Information We Collect

We collect the following information when you browse or place an order:

• Your name
• Billing and shipping address
• Email address
• Phone number
• Payment details (processed securely via Shopify Payments or third-party gateways)
• Order history and preferences
• IP address and browser/device data (used for analytics and fraud prevention)

2. How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders
• Provide customer support
• Communicate about your order status or product updates
• Improve our website and services
• Comply with legal obligations
• Detect and prevent fraud

3. Sharing Your Information

We only share your information with:

• Shopify (as our eCommerce platform)
• Payment gateways (for secure transaction processing)
• Delivery partners (to fulfil your order)
• Government authorities where required by law

We do not sell, rent, or trade your personal information to third parties.

4. How Your Data is Stored

Your data is securely stored via Shopify’s protected servers and encrypted systems. Shopify is PCI DSS compliant and adheres to international data protection standards.

5. Marketing Communications

If you opt in to receive emails, we may send occasional newsletters, special offers, or product updates. You can unsubscribe at any time by clicking the “unsubscribe” link at the bottom of our emails or contacting us directly.

6. Cookies and Tracking

Our website uses cookies to enhance your experience, track usage, and improve functionality. Cookies help us remember your preferences and serve you better. You can manage cookie settings through your browser.

7. Your Rights (Australia)

Under the Australian Privacy Act, you have the right to:

• Access or correct your data
• Request the deletion of your data
• Complain if you believe your privacy has been breached

To exercise any of these rights, please get in touch with us at:

sales@itsnowtimeacoustics.net
Its Now Time Consulting Pty. Ltd.  Level 13 Suite, 1A 465 Victoria Avenue Chatswood NSW 2067

8. Changes to This Policy

We reserve the right to update this policy from time to time. The latest version will always be available on our website with the effective date shown above.